I am new to the LILFOX collection and would like to see what you would suggest for me to start with?  Can you create a daily skincare ritual for me?

Cleanse daily with The Jungle Glow. This is a gentle 3-in-1 enzyme cleanser that can also be enjoyed as a deep hydration mask and exfoliant. In addition to the exfoliation provided by the enzymes in the raw rainforest honey, this also provides manual exfoliation if you massage into skin.  When you want to exfoliate, just leave the Jungle Glow on for a couple minutes to soften skin and then massage. Skip the massage if you have sensitive skin or an inflamed skin condition such as rosacea.

Every couple days, treat your skin and spirit to the Cleopatra restorative Milk + Honey Beauty Mask, Bamboo Charcoal Purifying Mask,  or Chlorophyll + Tourmaline Brightening Mask treatment.  You can mix a tablespoon of one of these (or a combination) with one of the floral water toning mists (or water). These are also incredibly luxurious and skin plumping when blended with a teaspoon or two of The Jungle Glow as well.

After every cleansing or mask treatment, it's essential to hydrate your face, neck and decollete with The Prickly Pear Beauty Nectar (this balances skin's natural oils, clears and discourages blemishes, soothes inflammation, and prevents onset of fine lines.) The nourishing face nectars (Maracuja +Rose, Essential Oil Free Maracuja, and Seabuck + Neroli) are also incredible multi-taskers to moisturize, balance skin's oils, nourish dry skin, and soothe inflammation. All of our face and beauty nectars are formulated with linoleic acid (omega 6) rich oils as the base in order to be richly anti-inflammatory, lightweight, non-clogging and balancing for acne skin. 

You can also layer the Prickly Pear Illuminating Beauty Nectar with one of the three Face Nectars for extra moisture and nourishment. When I am feeling extra dry, I like to massage The Prickly Pear Beaty Nectar into damp skin first, then wait a couple minutes before massaging the Maracuja + Rose or Seabuck + Neroli Face Nectar over my face paying extra attention to the most dry areas.

For a radiant vixen glow,  I first cleanse with The Jungle Glow and  massage into my skin to exfoliate. Then I place a warm damp cloth over my face to have the steam activate the honey and the oils before rinsing off. I then like to apply either the Chlorophyll + Tourmaline Brightening Mask or the Bamboo Charcoal Purifying Mask and leave on for 15-40 minutes (never allowing to fully dry, I extend the treatment length by misting floral water toning mist over the mask.)  After rinsing off my mask treatment, I then generously mist with more floral water toning mist, and massage a 3-5 drops of one of the face or beauty nectars into my skin. I finish the treatment by misting more floral water toning mist to lock in moisture.This feels so luxurious and leaves skin dewy and glowing. 

Are all the products suitable for acneic and reactive or sensitive skin?

I have formulated this line to be gentle enough for all skin types even the most delicate or congested.

I personally have congested skin with hormonal acne. I formulate the collection to be healing and nourishing for even the most troubled skin.  When consistently used on a daily basis, incredible results can take place. It's always important to use common sense if you do have an extreme skin condition to be gentle in your daily skin care ritual.  If you have inflamed skin condition such as rosacea or an acne wound, do not massage, rub or scrub the Jungle Glow onto your face. Gently spread in an upwards motion and allow the honey enzymes to work their magic without manual exfoliation.  

I have Rosacea. Is The Jungle Glow + Prickly Pear Beauty Nectar a good fit for me? 

Absolutely. They have both been formulated for stressed and inflamed skin.

The Jungle Glow is incredibly healing for various skin types ranging from mature or dry,   reactive and sensitive to congested, acneic and inflamed types.  Raw honey is extremely healing as it's moisturizing, antibacterial, and soothing for a variety of skin conditions. Skip the manuel exfoliation and place a warm damp cloth over your face and allow the steam to further activate the nutritive oils and honey before  rinsing off.

The Prickly Pear Illuminating Beauty Nectar's main ingredients, the organic Prickly Pear Oil contains over 85% naturally occurring vitamin E so it will make your skin soft as silk. In addition it contains over 60% omega 6 linoleic acid which is lightweight, fast absorbing and highly anti-inflammatory. It is the most expensive and rare fatty oil available today and prized for it's ability to heal skin and restore balance.  

If I was to start with one or two products, what do you recommend?

To start, we find the best products to include in your daily skincare ritual is a gentle non-stripping cleanser, a floral water toning mist and an effective moisturizer.

The Jungle Glow is a 3-in-1 cleanser, mask, and gentle exfoliant. It is made with raw Hawaiian Rainforest Honey, Brazilian Maracuja Oil, Rosehip Oil and Seeds, White Amazonian Clay, and Raw Cacao. Enzymes in the honey cleanse and gently slough off dead skin cells, while white clay from the banks of the Amazon and raw cacao deliver minerals and antioxidants while stimulating circulation. This can be used in the AM for a couple minutes on damp skin as a skin plumping cleanser to prepare skin for the day or at nighttime as a nourishing on clean skin deep moisture mask for as long as you like.

The Prickly Pear Illuminating Beauty Nectar is a simple formula with prickly pear oil as the main ingredient. This is gentle and nourishing for all skin types. You may use daily with an acneic, rosacea, eczema, mature and hormonal skin types. It soothes inflammation and balancing oil to deliver the perfect amount of moisturize, whole plant nourishment and give and instant glow.

Do you offer free samples?

We are happy to offer samples with your purchase. Since our products are all hand crafted in small batches in our Miami studio we cannot offer complimentary samples at this time. Please let us know what sample you would like to try with your order's notes. 

My jar of Body Butter has become grainy. What should I do?

While we  adore working with natural plant butters because they nourish the skin and contain high amounts of Vitamin A, E, and F which all contribute to keeping skin healthy  well as protecting against sun damage, they can sometimes become grainy or uneven within natural skincare products.  The product has not spoiled or gone bad. Shea + Mango butter become grainy after the product has undergone a temperature increase and then cools down too slowly. All of the fats that are molecularly similar are attracted to one another and form little fat grains or crystals within the product. The crystals will melt when they contact your skin but it does make for an less than desirable texture.

Here is an easy solution.

1. Fill a pot about 1-2 inches with water and boil. Turn off heat.

2. Place your jar of product, SEALED TIGHTLY in the pot so that the water falls just under where the cap meets the jar bottom- you NEVER want water getting into the product or it can spoil. (always take care too not to burn yourself.)

3. Leave the product in the pot until the water cools, about 15 minutes.

4. Pull the product from the water, dry it and put it in the freezer for 30 minutes.  

5. Remove from freezer. No more grainy texture! 

What is the recommendation for proper care of the eye area?

Cleanse your eye area by lightly massaging with Camomilla Infusion to melt away any makeup or oil.  Follow with a warm damp cloth to remove all traces of makeup.

Gently roll the Kalahari Brightening Eye Serum along eye contour for a fast absorbing brightening hydration. If your eye area if filling particularly dry, gently pat The Cucumber + Black Seed Eye Butter along the under eye area contour for a nourishing and deeply moisturizing nightly treatment. 

Is your line safe for use during and after pregnancy?

The collection's ingredients are 100% safe for you to use during your pregnancy.

We always recommend consulting with your physician before use with products containing essential oils.

We formulate our facial care products with a low dilution of essential oils compared to the industry standards. The Maracuja Face Nectar is an essential oil free formula that is safe for use during even the first trimester.  The floral water toning mists also naturally contain trace amounts of essential oils (with no essential oils added) and are lovely for an instant calming aromatherapy treatment anytime.

What is the shelf life of your products?

Each product has a shelf life of about one year, however many products if cared for properly can last a bit longer in efficacy. The body butters and eye butter have a closer shelf life of 2 years if cared for properly. All products should be kept out of direct sunlight, heat, and humid 
conditions. Make sure to always keep your lids tightly closed. Storing the oils and butter based products in the fridge will also extend shelf life. 

Are all of your products vegan or gluten free?

All of our products are vegan with the exception of our Jungle Glow Enzyme Cleanser + Mask and the Cleopatra Restorative Milk + Honey Beauty Mask which contains honey. We source this honey for the Jungle Glow direct from a loving beekeeper who is dedicated to humane treatment of the bees and to educating future generations on the importance of humane bee keeping practices.  All products are gluten free.

How do you recommend to use the Forest Floor Body Nectar?

This is a luscious all over body oil. It's best applied to damp skin following a bath or shower before toweling off completely. I recommend to massage over shoulders, decollete and legs for a radiant all over glow.  It's also lovely to add to hot bath water in combination with the Forest Floor Salt Crystals soak for a restorative spa experience.


Why do you not accept returns?

Due to the handcrafted artisanal nature of our line, returns or exchanges cannot be offered at this time because of general dissatisfaction. We are happy to answer any questions you may have about the collection and products prior to your purchase. In addition, we will include samples of a majority of our products with your purchase. All you need to do is include these requests in the notes section at checkout. 

We want you to fall in love with the products you purchase from LILFOX. We are very excited to share our collection with you!

How do you ship once you receive an order?

Every product at LILFOX is made fresh to order.  Every jar and bottle is formulated and hand blended and poured in our studio in Miami in small batches for potency and freshness. Orders will usually ship within 2-5 business days. Please give 6-30 business days for international orders, excluding any customs delays. 

We happily offer complimentary domestic shipping for any order of $150 or more. We ship USPS priority mail or UPS ground. Please feel free to email us at if you have special shipping requests.

International orders will generally be shipped via UPS. 

*Any orders shipping to Hong Kong or Macao, please contact us directly:  

LILFOX is not responsible for any delays incurred due to international customs issues, nor any additional duties or taxes your country may require. 

No returns or refunds will be issued due to customs delays, holds or duty fees beyond our control.